Shipping policy

Shipping
Please allow 3-10 business days to process your order. Please note that some custom items may take longer to process. I advise you to inquire about your order before your event's date if you are unsure.

Once your order is completed, you will receive an email with your tracking information.

Your order will be shipped through the USPS or the UPS. Please be aware that shipping times are in addition to the processing time. 

What Happens If My Order Doesn't Deliver?
All items will have a tracking number that you can access once your order is shipped. I cannot control slower shipping and/or delays from USPS/UPS, so please be patient. Once your package has been scanned into the system by USPS/UPS, Taylored By Faith, LLC. is no longer responsible for your package.

Taylored By Faith, LLC. is not responsible for a missing or stolen package. If your tracking information states that it has been delivered, please check with your local post office for more information. Often times, packages are marked as delivered a day earlier. If your package seems to still be missing or cannot be found after 24 hours, you can file a missing report with your post office.

By checking out, you are agreeing to this policy.

What If My Package Was Delivered To The Wrong Address?
Taylored By Faith, LLC. is not liable for any delivery to the wrong address. At checkout, there is an address validator that confirmed if your address was correct or incorrect.

Delivery to the wrong address is not grounds for a refund.

If you received someone else's package, please contact your local post office to alert them of the mistake immediately. Please provide them with the tracking number on the package, along with the name and address. From there, let USPS schedule a pickup. You should not open another person's mail, as that is a federal crime.

By checking out, you are agreeing to this policy.